How To Fix Common PUBG Lite PC Errors

PUBG Lite just launched after months of waiting eversince it was dubbed PUBG Project Thai. This free to play battle royale game by Bluehole is one of the most anticipated game release of this year despite basically being a legit PUBG M port to PC. The launch however, encountered few errors from different users and here’s every known error so far and how to fix them.

DX11 Feature Level 10.0 is required to run the engine.

PUBG Lite DX11 error message

This error basically means that you need a DX11 supported video card. This could indicate that your graphics card drivers are not updated. If you are at the latest version, then it means that your GPU is too old to run the game as it doesn’t have any DX11 support.

Global Shader Cache File is missing

PUBG Lite PC Global Shader Cache File is missing

The Global Shader Cache file is reliant on your video card. Just like the DX11 error, you need a DX11 supported video card. Updating your drivers to the latest version may help for other setups. The worst case scenario for this error is that you need to upgrade your video card that supports DX11 API.

Known Issues with the graphics driver

PUBG Lite known issues with graphics driver message

As the message implies, the graphics card driver is not updated to the latest version. A simple fix is to install the latest drivers from Nvidia or AMD’s website. Older video cards might be the main cause if your driver is updated to the latest version.


PUBG Lite PC Fatal Error Message

This error is related with your graphics card driver. Try updating to the latest drivers or have a fresh re-install using DDU. This error can also be caused by your GPU overheating. Try monitoring your PC’s temps.

Launcher.exe – Bad Image

PUBG Lite PC Launcher.exe Bad Image error

If you encounter this error, it means that you’re running a 32bit version of Windows 7/8/10. You need to have a 64bit OS to run PUBG Lite. You can use Microsoft’s Media Creation Tool to install a 64bit OS.

Launcher.exe – System Error – MSVCP140.dll is missing

PUBG Lite PC Launcher.exe System error

A simple fix of this error is to install Visual C++ Redistributable 2015. You might have to reinstall PUBG lite if you still get the error after installing the Visial C++ Redistributable 2015 package. Having a pirated operating system might also be the cause of the error.

Microsoft Visual C++ 2015 Runtime

PUBG Lite Microsoft Visual 2015 Runtime

To fix this error, you just need to install Visual C++ Redistributable 2015.

UE4 Prerequisites (x64) setup

PUBG Lite UE4 Prerequisites (x64) setup

Your Windows OS needs to be updated to the latest version. Installing Visual C++ Redist 2015 is also a requirement to fix this error. You might need to uninstall previous Visual C++ Redist drivers before installing the 2015 package.

It is unavailable in your region

PUBG Lite PC Error – Unavailable in your region

To fix this error, make sure to adjust your computer’s date and time correctly. Set your time zone to +8 UTC. Using VPNs to play might be the cause for this error.


Error – Not Authorized

This is error appears whenever you close the launcher program after running the game. To fix this, just keep the launcher open to avoid any conflict with the game’s authorization process.

If you encounter other PUBG Lite errors or couldn’t fix the errors listed above, you can file a ticket at PUBG Lite Customer Support here.

Image and Fix Credits: PUBG Lite PH Facebook Page. Be sure to follow them for more PUBG Lite updates!

Looking for a PC Build that can run PUBG Lite? Check out our
15k Gaming PC Build Guide – Athlon 200GE!

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  1. I got an fatal error saying” Direct3DDevice->CreateTexture2D(TextureDesc,SubResourceData,OutTexture2D)failed at E” then “Crash has been detected. Oress OK to send a report to developers” can someone help me?

  2. how about launching loop? pressed the start in launcher but nothing happens, Like Start>Running>Start on launcher. is there a fix for this issue?

    1. ayaw saken ininstall ko mga kailangan like msvcp140 runtime ok na lahat ng need nya pag iistart kona walang nangyayare babalik lang ako sa simula nya ulet sa start button -_-

  3. the version of the file is not compatible with the version of windows you’re running. yan po error sakin

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