How To Know If An Item is Fake or Counterfeit (Lazada & Shoppee)

Shopee and Lazada Philippines: Fake/Counterfeit Products


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LAZADA is probably the number 1 online shopping platform in most of Asia, if not all. Making it be more prone to listings of counterfeit items. So if you’re shopping on LAZADA, here are a few ways to help you figure out if an item is fake or not.

Check “Sold By” Section

If there’s one thing that a buyer should check, it’s the seller’s credibility. Simply click the item that you want to buy or check then look at the “Sold by” section.

If the seller’s name under the Sold By section has the “LazMall/Flagship” badge, then rest assure that this is a legit item. Sold by the manufacturer or brand themselves.

What is LazMall Anyway?

LazMall is a different selling platform that’s accessible only through LAZADA. This platform enlists big brands, companies, or manufacturers that are verified by LAZADA. LAZADA then enlists them with their own flagship store under the brand or business name. So every item listed inside the LazMall platform is 100% authentic.

Check “Review/Rating” Section

For sellers that don’t have the “LazMall/Flagship” badge, one of the easiest ways to check if an item is good or fake is by checking the review/rating section. For this case, let’s take Romoss Sense 8 Power Bank, a widely sold product on LAZADA.

The brand Romoss actually has a flagship store in LazMAll and they also sell Romoss Sense 8 Power Bank. For this case, let’s take a look at other sellers that also sell the same item.

In the image above, we found a seller under the name Agila General Merchandise. To check if the one that they’re selling is good or counterfeit, simply check the Rating/Review section of the item.

Read the comments and it’s best to start with low rating stars. Checking the 1-star rating, it seems that the buyer is hesitant but his/her comment is contradicting his/her rating. This simply means that this item is good and not counterfeit.

Check “Price” Section

We have a saying, if it’s too good to be true it probably is and it’s best to live by with that wise words. The only exception to that phrase is if the seller is the flagship store. Here’s an example of that:

Back on November 11, 2018, the official flagship store of Kingston sold a 120GB A400 SSD on LAZADA LazMall for PHP918 pesos. Sounds good to be true? But it is, look at the LazMall badge.

We bought a few units for ourselves. So applying the three steps, one can already confirm if a product sold in LAZADA is original or counterfeit.

Prioritize Flagship Store | Compare | Analyze

Here’s another comparison of the same item but sold by two different sellers. Simply, a flagship store vs another seller. So basically, we’re comparing a counterfeit against an original one. Take the Romoss Sense 8 as an example, a widely sold item.

Noticed a few things? No? Make sure to check the following:

  1. Seller
    • Positive Seller Ratings – Anything less than 50%, best to avoid that seller. But for us, anything below 80% is considered bad.
  2. Ratings & Reviews
    • Best to read 1-star ratings and then work your way up to 5-star comments to help you make a judgment.
  3. Selling Price
    • Like what we said, if it’s too good to be true it probably is but not all the time. The only exception is if it’s sold by a flagship store.

Here’s another comparison using Samsung EVO Plus MicroSD Card 128GB as an example, another widely sold item. This time, we’re not going to include a flagship store. Instead, we will compare a seller against another seller.

In this image, we highlighted all the necessary sections that you must check before purchasing. Once done with the verification process of legitimacy check, then we can conclude that the one sold by IT Online Mart is the original, and the one sold by the seller name Bob Cat is counterfeit.

  1. Why does Lazada and Shopee allow these fake products to be sold on their site ? Buyers who complain and return items they believe are counterfeit are informing these Online portals that the product is fake. Why don’t they remove the sellers after checking it out for themselves ?
    Answer, They allow the selling of counterfeit items.

    For example. There is no such thing as a 18650 battery with a capacity more than 3000 mah. The makers of 18650 batteries warn of fakes on their web sites and state that any battery larger than 3000mah is fake. Lazada allows the selling of hundreds of fake 18650 batteries usually labeled Ultrafire claiming to be 4800,5400 or 7800mah. There is no such thing. What you are really buying are used near dead laptop batteries that have been wrapped in new labels. It would be a simple thing for these online portals to shut down some of these sellers but they don’t lift a finger to protect their customers.

  2. Ya it’s that obvious Shopee and Lazada allow the sellers to rip off the buyers.? Selling items that do not even exist. Would be interested in reading why they allow their customers to be cheated with obvious fake products.

  3. Its not just that they allow selling counterfeit products, but I got excited to buy something from an official shopee add cause I couldnt believe the price was so cheap. Then I checked the seller and it was all negative ratings. Yet they use this in their own adds? Below reprehensible.

  4. During 12.12 event i bought an ares10 from romoss official store (take note:lazmall) in lazada…upon receiving i immediately checked if its authentic or not, but the code is INVALID,meaning the item they sent me is not authentic…i messaged the store about the problem, of course they insist that the item is authentic but they could not send me a proof when i asked them to, in the end they just resorted to blaming the counterfeit checking site for having a technical problem…what happened is so disappointing, and may i emphasize i bought the item in ROMOSS OFFICIAL STORE

  5. its supposedly a good read but the link you gave above as an example of fake does not seem to be fake (maybe). there is already posts made by buyers and rating is already above 80%. the seller could be at risk when you use him/her as example but he/she sells authentic products. check the link again. im just saying two sides of the coin…

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