BleepingComputers is reporting that Canon USA is facing a class-action lawsuit led by David Leacraft because his multi-function printer refused to scan when the multifunction printer-scanner’s ink cartridge ran out of ink.
Many of us would assume the function is exclusive to each other and a multifunction printer’s scanner should still operate despite a low ink or an ink replace prompt from the printer when the ink is low or is out. Apparently not, as Leacraft has filed his case last Tuesday for deceptive marketing and unjust enrichment against Canon.
Leacraft has contacted Canon with the question and along with others with the same concerns. All of which were faced with similar responses to the ones that Leacraft received as shown below:
The lawsuit cites deceptive marketing and unjust enrichment as the primary complaint and is seeking $5,000,000 in awards, exclusive of interest fees and litigation costs.
The alleged violations in the complaint are:
- The New York General Business Law § 349
- The New York General Business Law § 350
- Breach of express warranties
- Unjust enrichment
- Failure to disclose material information