Nintendo recently rolled out a new update for the 3DS. The patch doesn’t really deliver anything in terms of features or something that’s out of the ordinary. It’s all further improvements to system stability and other minor adjustments, which has been the track record for updates in over a year now.
But whatever the case, those who are having update issues despite their internet connection still running smooth and silky may be prowling for a fix. Because if you don’t update, you won’t be able to access the e-shop. If you’re getting the “Error Message: An Error Has Occurred. Unable to Update” warning and your 3DS restarts, here’s how to solve it:
1. At the home screen, click on the settings icon.
2. Go to Internet Settings and then head to Connection Settings.
3. Once you’re there, tap on your current connection then select Change Settings.
4. Tap on DNS and then choose No to access Detailed Setup.
5. For the Primary DNS, delete everything in there and type in 8.8.8.8 exactly.
6. Once you’re done, go back and select Secondary DNS, and then type in 8.8.4.4 this time around.
7. When finished, the system will prompt you to test your internet connection.
If all goes successful, you can try out updating your 3DS. Do take note that there are still several errors that can cause connectivity issues with your device. This is just the latest one I’ve encountered, which actually went for a couple of days before I decided I have to research for a fix.
25 Comments
Life saver! Thank you!
I just had to load game cartridge and it updated system.
YOU ARE MY HERO OMG THANKS!!!!!
holy crap that worked thanks
Thank you so very much
Did this and still not working…
Thanks you so much! I’ve been trying to update my daughter 3ds for days and it wouldn’t, but my son’s would without problem so I knew it wasn’t the internet connection. You are a hero to this family!
Worked! Can i change my settings back to my wifi?
This worked for me. Thanks!
Thanks!!!
Didnt do sh*t for me
Thats BIG!!!
Thank you, totally fixed my problem 🙂
Fixed my sons problem on Christmas Day! Thank you!!
Didn’t work for me 🙁
Please help [email protected]
Thanks!
Now I can update
It changed nothing!
Did nothing, ready to smash my DS to pieces, and it’s not a WiFi issue, my WiFi is great. I’ve tried restarting, I’ve tried this, Idk what to do anymore
This worked! 2020
Didn’t work.
This is still working in 2020. Thanks so much!
thank you so much 🙂 it worked as of june 2020
Didn’t work for me thanks anyway July 2020
In case anyone is trying this still, this worked for me in May of 2022!
Didn’t work for me 🙁 July 2022