Nintendo recently rolled out a new update for the 3DS. The patch doesn’t really deliver anything in terms of features or something that’s out of the ordinary. It’s all further improvements to system stability and other minor adjustments, which has been the track record for updates in over a year now.
But whatever the case, those who are having update issues despite their internet connection still running smooth and silky may be prowling for a fix. Because if you don’t update, you won’t be able to access the e-shop. If you’re getting the “Error Message: An Error Has Occurred. Unable to Update” warning and your 3DS restarts, here’s how to solve it:
1. At the home screen, click on the settings icon.
2. Go to Internet Settings and then head to Connection Settings.
3. Once you’re there, tap on your current connection then select Change Settings.
4. Tap on DNS and then choose No to access Detailed Setup.
5. For the Primary DNS, delete everything in there and type in 22.214.171.124 exactly.
6. Once you’re done, go back and select Secondary DNS, and then type in 126.96.36.199 this time around.
7. When finished, the system will prompt you to test your internet connection.
If all goes successful, you can try out updating your 3DS. Do take note that there are still several errors that can cause connectivity issues with your device. This is just the latest one I’ve encountered, which actually went for a couple of days before I decided I have to research for a fix.