Guides

How to Order from Amazon to the Philippines

As enthusiasts, we normally like to browse around and see products online that we really, really would love to get our hands on. In our earlier online shopping guide for gamer clothes and apparel, we listed a couple of online stores that ship directly to the Philippines. But being gamers, there’s so much more than just clothes that we want; there’s computer parts, too.

Right now the largest catalog in the US would be Newegg and Amazon. Both these stores have varying degrees of how difficult it would to order computer parts to them then have it shipped here in the Philippines. We’ll break each store down and weigh in the options.

How to Order from Amazon then ship to the Philippines

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Logitech F710 in Amazon

Update November 2018

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Amazon has implemented collecting import deposit fees to all shipments above the Philippines de minimis value of Php10,000 pesos. Meaning if the dollar price of your order exceeds Php10,000 after currency conversion, you will be charged with import duties. Amazon does this automatically and YOU CANNOT choose to pay taxes upon receipt. Newegg also does the same. Please be guided accordingly.


There are actually plenty of products in Amazon that ship directly to international addresses like the one pictured above, theLogitech F710 in Amazon. Depending on the item, shipping costs will vary. Standard shipping costs to Asia Pacific countries like the Philippines start at $1.99 and go all the way up to $24.99 for Priority Courier. You can see the entire Amazon International shipping cost list here. We were shipped (2) FinalMouse gaming mouse for review and the shipping cost was $32.91. The courier used was UPS.

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I wonder why customs didn’t take a peek…

I actually expected to pay some customs charges for this but curiously, there weren’t any. From experience, packages are normally inspected by customs officers and opened for verification but as you can see, the Amazon Prime packaging seal is intact and the package unopened. Your experience could vary so always be ready for customs charges.

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But for the most part especially for graphics cards, not all Amazon sellers ship internationally. We’ve found that peripherals and processors are available for international shipping but graphics cards sellers in Amazon that offer it are scarce, and the same goes for motherboards.

If you’ve spotted a good deal or you need a part that’s not available locally in the Philippines, you have a couple of options to buy from Amazon. First off, you can use Johnny Air Retail Padala and their newer service, Johnny Air Plus. Whichever you use, the buying process is ultimately similar with the latter being more sophisticated because of its online features.

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Enter JAC’s details

Just add the items you want in your cart and proceed to checkout. Once in checkout, sign-in (if you haven’t yet) and enter the address you want to ship to. In this case, we will use Johnny Air’s US office address. Johnny Air has a selection of address we use and for Amazon any will do and in my case, I prefer the New York office address so we’ll use that for this example. Here is the list of Johnny Air Retail Padala addresses you may use. For an updated list, visit their official site here.

In New York:
Your Name/Jac Retail
6904 Roosevelt Ave.
Woodside, NY 11377

Contact Persons:

Analyn Diego
(718) 672-7080
[email protected]

Joy Duran
(718) 672-7080
[email protected]

Raymond Regner
(718) 672-7080
[email protected]

Ginalyn Lopez
(718) 672-7080
[email protected]

In New Jersey:
Your Name/Jac Retail
627-E Summit Ave., Jersey City, NJ 07306
(201) 659 5152
[email protected]

In California:
Your Name/Jac Retail
55 Saint Francis Square, Daly City, CA 94015
(650) 991-7085
[email protected]

Your Name/Jac Retail
153 South Vermont Ave., Los Angeles, CA 90004
(213) 386-7080
[email protected]

For other stores, it pays to know where the store’s warehouse is located so you can really reduce the initial shipping cost from your checkout. Since Amazon has a wide-network, its not as key in this situation.

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Once you cleared check out and your order details have been provided, forward the information to Johnny Air Cargo’s email address, its all waiting after that.

When your Amazon package arrives, you can call up Johnny Air Cargo to inquire or they will reach you to inform you that your package has arrived. Overall waiting time is around 7-10 days.

You can then arrange to pick up your item or if you’re in Manila, have it delivered door-to-door where you can pay by Cash-on-Delivery for your Amazon goods. You can also ask to pick it up from JAC’s local branches below:

Metro Manila
MAKATI (HO)
L/G CJV Bldg. 108 Aguirre St.
Legaspi Village, Makati
Tel: (02) 817-0781
(02) 813-7228
(02) 750-3818
Fax: (02) 810-7714
Email: [email protected] BUENDIA
Ground Floor, Johnny Air Bldg#, 51 Dian St. Corner Buendia St.
Baranggay Palanan, Makati City
Tel: (02) 659-7254
Fax: (02) 994-4550

SM MEGAMALL
L/G Bldg. A, Basement Amusement Center, SM Megamall
EDSA, Mandaluyong City, Metro Manila
Tel: (02) 631-7101
Fax: (02)638-8512 / 910-6907

Visayas
Plazuela de Iloilo, Sen. Benigno Aquino Ave.
Mandurriao, Iloilo
Tel: (033) 330-0680BACOLOD
Unit 205 West Bridgeway
SM City Bacolod
Bishop Antonio Y. Fortich Ave.
Reclamation Area, Bacolod City
Tel: (034) 436-5602

SM CITY CEBU
North reclamation Area
L/G SM City, Cebu City
Tel: (032) 232-4361 & (032) 406-2183
Fax: (032) 232-2962

Mindanao
CAGAYAN DE ORO
Level 2, Robinsons Mall, Limketkai Center
Cagayan De Oro City, Misamis Oriental
Tel: (088) 856-3838DAVAO
127 Door 2 Aviba Publishing Bldg.
McArthur Hi-way, Matina, Davao
Tel: (082) 297-4828
Fax: (082) 297-3033

Oh and don’t forget to ask for how much you’re going to pay. Its not definite until your package from Amazon has arrived in the Phillipines and its ready for pick-up/delivery to you. At the minimum, you’ll normally be charged around Php800 no matter how small your stuff is and it goes higher depending on value and size.

Now if you’re ordering from Newegg, it gets a little more complicated. Newegg only allows payment from the same billing address as the shipping address so paying from the Philippines and shipping it to the US is not an option. In this case, having relatives or friends in the US counts. If you don’t have anyone who can act on your behalf in the US, you still have a couple of options. The most notable is Borderlinx which offers a temporary address as well as payment concierge services to bypass the restrictions of sites like Newegg. We haven’t tried ordering from Newegg using Borderlinx yet but we’ll update on that on a future story.

If you do have family or friends in the US and they’re willing to buy the stuff for you, its easy as calling up LBC, Johnny Air or your courier of choice to have it sent back here. Many of you in this situation would be familiar in how these goes where you cram everything you want to send home in a large box and just roll with it.

For now that’s pretty much how we go about ordering items from Amazon or Newegg to the Philippines. Here’s a few tips to max-out your online orders:

  • If possible, request for the smallest packaging available. That will save you some money because some couriers charge by volume if its higher than weight.
  • If you’re sending straight to your address via International shipping, there is a higher chance to get screened by customs if you mark your item as a gift and its in a large box.
  • Not all sellers will accept payments from cards addressed to another country.
  • Weigh-in the reasons you’re getting the items from abroad vs. locally. For computer parts, warranties will not apply if you bought it from another country unless the company offers global warranty.
  • For highly sensitive equipment like laptops, camera lenses, graphics cards and motherboards, read-up on how to handle dead-on-arrival or problematic units out-of-the-box and how to return them.
  • Read up on the comments and post your questions before buying. Be a smart buyer.


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BossMac Suba

Owner and lead reviewer for Back2Gaming. More than 10-year of corporate IT experience as well as consumer IT journalism. His extensive skill set and experience in communicating complicated technical details into easily understandable bits. He's been with you since dial-up and the ISA slot. His favorite animal is the scapegoat.

21 Comments

  1. I personally use http://www.frsshopandship.com/, never had a problem with them.

    You can use their calculator for an estimate on how you are going to pay when your item arrives here.
    http://www.frsshopandship.com/frscalculator1.php?page=no

  2. Ayos to ah. Balak ko pa naman bumili sa Amazon ng parts. Wala kasi dito sa Pinas yung Athlon X4 860K at Powercolor R9 380 4GB.

  3. “You can try to browse items that you need or want to order in Galleon.ph. They offer products that are not
    available here in the Philippines.”

  4. Question lang, dadaan pa din ba ng customs tong mga toh? if ung item na binili mo is $100+, should i expect a big tax from customs?

    1. May option minsan si Amazon to deposit customs payment pero hindi laging 100% dadaan dun. Pero un nga, from experience wala pa akong nakukuha from Amazon na siningil ako ng customs duties. Pero hindi sya guarantee na wala talaga, based on experience buying stuff online you’ll eventually will encounter customs.

    1. The address in the image is one of the address of JAC which I prefer but you can use any of the addresses in their list. THAT IS IF you’ll be availing of their service, like I said there are some products that can be shipped directly from Amazon to the Philippines but duties and taxes charges are uncertain.

    1. You’ll need to use a card from the US and it has to be the same address as the delivery address so its hard.

  5. Hi I was planning to buy a gtx 1070 in newegg, have you ever encountered paying the duty fees for taxes when using newegg?

    1. With the new global shipping option, I think yes you’ll need to pay taxes since its declared via retail value.

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