PLDT is slowly killing off its SmartBro Canopy and WIMAX services and expanding its wireless Internet service with its Home Bro Ultera package launched around April 2014. The Ultera service offers a maximum of 10mbps speeds via LTE in packages as shown in the image below:
| Plan | Ultera Basic | Ultera Max | Ultera Pro |
| Monthly Fee | 999 | 1599 | 1999 |
| Bandwidth | up to 3Mbps | up to 5Mbps | up to 10Mbps |
UPDATE: 4/15/2015
PLDT has recently updated their Ultera plans with new daily allowances. The new plans now indicate increased daily allowances of 1GB, 1.65GB and 2.3GB for their 3Mbps, 5Mbps, and 10Mbps plans respectively.
For more info on Ultera, you can head on over to PLDT’s Ultera page for details. For more details beyond that, read on.
Many of us are already aware that some of these wireless services are capped. As a Smart Canopy user, I’m subject to this cap also or as PLDT calls it, the Fair Usage Policy or FUP. This used to be a clouded subject wherein PLDT nor Smart didn’t disclose the details of their FUP like how much bandwidth would need to be expended before the cap is reached. It is assumed that its 15GB monthly but that doesn’t seem to be the case for me or some other users.
Now with Ultera, PLDT is going with another approach and its being really transparent about the bandwidth cap that Ultera has.
| ULTERA BASIC | ULTERA MAX | ULTERA PRO | |
| Original Speed | 3Mbps | 5Mbps | 10Mbps |
| Daily Volume Allowance | 0.3GB/day | 0.5GB/day | 1GB/day |
We ensure quality of our service by giving each subscriber a daily volume allocation. This way, each subscriber can enjoy ultra-fast surfing, music downloads and movie streaming at your plan’s maximum speed until you reach your Daily Volume Allowance. If you go over your allowance, you can still enjoy surfing at an adjusted speed of 256 Kbps.
Your HOME Ultera connection resets to its original speed by the next day.
Let’s highlight that part once again:
If you go over your allowance, you can still enjoy surfing at an adjusted speed of 256 Kbps
Let’s do some math and see how much we can utilize this speeds. Using a basic download time calculator, we compute how long it would take us to saturate our bandwidth cap for the Ultera Pro package with a 1000MB/1GB daily volume allowance:
At 10Mbps with a bandwidth cap of 1GB or 1000MB (approximately), it would take us just over 13 minutes to consume our daily volume allowance. And what happens when you go over your Ultera’s Daily Volume Allowance:
…you can still enjoy surfing at an adjusted speed of 256 Kbps
Your connection will be reduced to the enjoyable speed of 256Kbps. So what’s 256Kbps like? Let’s go back to the download time calculator and looking closely at the 256Kbps row we can see that to download another 1000MB/1GB past our cap at 256Kbps, it will take us 08:40:50 (HH:MM:SS). Eight hours and 40 minutes and 50 seconds.
If you’re a heavy downloader of multimedia content, those bandwidth cap can get easily get saturated and 13 minutes for the Ultera Pro bundle daily does seem a bit quick for what you basically pay Php1999 monthly for. Speaking of prices, the Ultera plans will also be subject to an initial cash-out of Php1,500 and a Php250 device cost. You will be then tied to a 36-month lock-in period to endure your enjoyable speeds.
The same goes for Smart Canopy users who upgraded their subscription to Ultera but they do get a discount if they opt for the faster Ultera Max or Pro bundles. Also their activation fee and device fee will be waived. Still, a 36-month lock-in period will be in-place.
If you’re mostly a Facebook/Twitter kinda person, you won’t be saturating these plans as fast as any download enthusiast but its highly unlikely that your social media activities would demand such a high speed connection. So the question is what kind of usage does PLDT expect people who will avail of these plans have? Note that around launch up until recently, the PLDT Ultera package had a better capping limit with speeds dropping to 30% when the cap is reached meaning that for Ultera Pro subscribers, their 10Mbps after cap will drop to a reasonable 3Mbps.
Any Ultera users out there have experience in the capping or the overall service? Do share your thoughts and experience so far.
UPDATE 7/20/2016: Smart Bro canopy users are being urged to either upgrade to Ultera or the Ultera 2mbps uncapped subscription. This is to make way for the phasing out of the Canopy wireless subscribers in favor of the Ultera.
You can also read-up on our review of PLDT Home Fibr here
218 Comments
It’s worse than Globe
Well Globe’s got piss poor ping times but I’ll take PLDT any day just coz their (Globe) service coverage here (Tondo) is abysmal.
Well, I doubt you cannot even play a decent MMO when you get past the volume allowance.:/ I’m a PLDT User too, though
I can’t even load Facebook :v
I’m using globe dsl my ping on dota 2 is 140 as the lowest but I can’t believe how playable it is. Download time is ok as well, 3mbps plan.
I can win matches when the ping is stable but gets really annoying when someone starts streaming on YouTube. Lol. But globe is ok for me
I’m still using BayanDSL and I’m getting 60ms pings on Dota 2.
This is utter BS. It’s even worse than globe. 300MB for 3MBPS?-.-
We’re currently on the ULTERA MAX plan and this is the speed we get when hitting the cap. It’s really hard to enjoy a PS+ subscription with this shitty connection speed.
Are you still paying for that?
Unfortunately, yes. It’s the only decent connection we can get in our area.
How’s the signal rate? The ping times looks alright but is the signal stable? I’m actually inevitably going to drop to Ultera due to the same area limitation so I’m curious how good their signal rate is.
The signal is kind of fine. The posted image is the speed we get with 4/5 bars of signal. It’s stable for the most part unless they have to go to maintenance or some other reason.
4 months paexperience ka nila Sobra bilis lumalampas p yung akin ng 1mbps pero pagkatapos nun mabiis na ang 150kbps
Ultera Max ka rin bro?
Dati akong canopy user for more than 8 years, and then this december may nag ronda sa subdivision para i upgrade ung canopy to ultera, so pinili ko ung 1699 10mbps plan.. ang problem, ni hindi ko maabot ung 10mbps speed, or kahit ung speed ng canopy ko na stable sa 1.6mbps. Ngayon, kahit facebook hirap na hirap mag load, at pag nag speed test ka nasa 0.16 mbps madalas. Ilang tawag na ang ginawa ko sa hotline, puro ang sabi e pupuntahan ng technical support. until now ganito padin, sinabi ko sa call center agent ng pldt na hindi ko babayaran to hanggat hindi naayos. 2 months na sya, wala pa akong binabayadan , dahil hanggang ngayon palpak padin.
kakaSubscribe ko lang Kahapon ng Ultera 10Mbps, sa umpisa mlakas peru pag nagtagal masyadong mababa ung Dropping ng bandwidth nakalagay e 30% daw peru hindi pala, Di ko na rin to babayaran pag ganito na lang sa darating pang mga araw..
nag iisip tuloy ako kung ipapaup ko yung smart bro ko into ultera 🙁 kasi pinu pull out daw yung canopy ,, ok sya kasi may landline at modem kasama,, kaya lang maggng 1299 ang monthly bill,, eh hanggang 999 lng ang kaya ko,, baka pag force change ang antenna i pa cut ko na lang 😀 or maghanap ng iba
10Mbps connection for 1 GB per day? haha
HORSE SHIT
Not good for gamers since a lot of steam games requires patches with 1gb size or more
oo tama ka jan
In my line of work which is online marketing, kahit 2 minute video na training material ang tagal magload. I am using ULTERA plan. Really don’t understand them…
What is the point in having Plans if they don’t implement them properly. Kahit na yung basic plan na 3mbps if implemented right is enough for those who are light users of the internet…
Grabe tong PLDT na to, pinakagat lang tayo, dati naman hndi gnyan. Nung dumami na ang users bglang magkakagnyan. Sobrang bagal aba, pati facebook hndi maload. 4
This is so annoying. Kahit light user ka lang ng net marereach mo agad yung cap. They should not advertise na 3mbps ang speed nila kung ang totoo ay for most part of the day ay 250kbps na ang speed. I’m planning to migrate to PLDT fibr na lang wala bang cap yun?
30% ng max speed ang binibida ng mga front liner nila para makumbinse na namag apply tas bigla nlng nilababaguhin sa 256 kbps ang speed kapag FUP ka na. Ano lokohan? Ney wla man consent sa mga subscriber. Kapag na throttled ka na e halus ayaw na magload ng page. Kagaguhan di ba. Kasama kosa mga gumagawa ng event nito bwisit na OSP provider na to kaya alam ko lahat ng yabang nila sa mga AVP nila. No. 1 daw sila!!! Leche bulok ang serbisyo nyo…. dapat malamn ng NTC yo at ng magawan na ng action….
Jerameel Delos Reyes I told you :3
1gb per day? I just downloaded Halo master chief collection which was free with the console for 3 days and counting at 62GB. Anong kagaguhan to…
EDIT. Im on 10mbps as well overseas
Ultera gamit mo?
My mistake LTE pala to thus the capping. No i was just worried with the capping. Akala ko fibr to my bad. And no im still on 3mbps dsl in the Philippines
overseas?
Kahit ako gusto ko ung line sa SG, 100mbps is sooo convenient
Im based in sg sers :p
I’m based in Tondo, I feel so screwed XD
hay, kahapon lang FCC updated their laws on the term broadband and were just here dealing with stone age internet
ang kupal talaga ng PLDC,,hahahaha
PLDT is ripping off their Ultera subscribers. Masaya na ako sa Plan 990. Hehe
This if fucking shit. All I can say
Thank you so much for this very informative article.I was finally able to understand why my net speed was reduced to a crawling pace after a few minutes of usage.
same here, upgrade from smart bro to PLDT Ultera Plan yung internet ko, nagkaletse na yung signal connection, sabi ng customer service nila, 300 MB per day lang daw ang allowed…..
I just upgrade from SmartBro Wimax today to PLDT Ultera… This is just the first day and I feel like I made a very very big mistake by taking this stupid PLDT Ultera… At least SmartBro Wimax didn’t gave me this kind of shitty FUP like this, 300 MB a day is really shitty as hell… Can I roll back to my SmartBro Wimax please!!!
Same here my friend..
Same here. PLDT and Smart are screwing their subscribers with the consent of the NTC. We have already made several calls and a letter requesting to revert our connection back to the canopy wimax system. I feel like going back to the speed of internet services of the late 90s. Is this what the government call progress?
you can’t revert. sad truth.
Yep can’t revert. And they call it an upgrade. We got scammed. It’s a downgrade!
Also, I’m like you guys, ‘upgraded’ to Ultera from smart bro canopy. That canopy was way more reliable and stable than this piece of ‘high-speed’ horse dung. At least with my previous smart bro canopy internet I rarely had disconnects, and a monthly cap of 15gb.
Hello! in our case we did not really choose to upgrade. we just received a call from pldt one day telling us they’re now waving off all wimax thus they’ll change our connection to Ultera. So terrible. I just downloaded 1 700mb movie today and my connection sunk. Wimax was ultimately better.
it really suck!!! nag pa upgrade ako noong dec 2014 to ultera plan 999 pa din. nagoffer pa sa kin yung installer na gagawin daw 5mbps yung speed pero 999 pa rn daw babayaran.. so pumayag ako nagaabot lang ako ng 1k sa kanila kasi noong pag speedtest pumalo nman sa 4.5mbps… pero this january aray aray na… ni di ko na ramdam ang bilis ng internet ko.. lagi na lang below 1mbps ang speed ko…sabi nila may daily reset daw… tuwing umaga pag speedtest ko nasa 500 to 600 kbps na lang lagi… san na daily reset… mas maganda pa cguro sa globe kasi 7gb per day ang 3mbps nila kaysa dito 3mbps mo 300mb lang dn manuod ka lang ng isang episode ng one piece nganga na pagkatapos…..
Hinde ba ang 4.5 mbps pag sa download speed equals sya ng 500 to 600 kbps
Just saw this post, as I’ve been experiencing this crappy ultera connection for weeks now, with no resolution. I was told by their csr that I should not be included with the 256 kbps capped speed policy, since it only applies to accounts that were upgraded/installed from February 1 2015 onwards. Mine was upgraded on January 24 2015. I was pormised a capped speed of 30% of maximum speed, which for me should be around 0.9 mbps (3mbps original speed). But that’s not the case, I’m capped daily at 256kbps dl speed. Even my upload speed drops to around 0.3 mbps.
What use is a 3mbps connection if your daily limit is 300mb? It’s really stupid. And I feel scammed, as I was promised a 30% of maximum speed when I reach my daily cap. I wasn’t even informed of their new 256kbps policy.
My ultera modem also automatically restarts very often, affecting gaming/downloads/uploads severely (I use my internet to download/upload video files for editing for work). Almost every day, for more than two weeks now, I call them about the problem and all they say is it’s because my internet is already capped for the day. It’s like they didn’t even read the previous reports. What a crappy customer support they have.
TL;DR: I’m not recommending Ultera packages to anyone. Crappy daily caps+crappy customer support. It’s a scam people.
My 1mbps (spikes to 2mbps) smart bro canopy was waaaaaaaaaaaaaaaay more reliable.
This is utter fucking horseshit!! 300MB per day with the Ultera Basic 999 plan. I can’t believe this shit! If this isn’t a scam I don’t know what is. You can exhaust that cap in 13 minutes! Why not just have a stopwatch in your hand and after 13 minutes look at your screen and see your net speed turn into a crawl.
FUCK YOU PLDT!
You’ll give us 3mbps/5mbps/10mpbs but make it so that the data cap could be reached in only 13-14 minutes of downloading, that’s like giving someone a liter of cola and saying you can only take a sip per day.
FIX YOUR STUPID, UNREASONABLE AND BROKEN DATA CAP!!
lol when i subscribe to ultera, the installer said the limit is 30gb/month and it will never hit below 2mbps even when capped. but what the hell is this 256kbps? lol can i even download a movie w/ that? and we got like 5 people watching/downloading daily on our home. this is total BS
Isnt it possible to terminate their services days after they make force migrate their subscribers from smart bro wimax to fuckin ultera?
im okay with the wimax now and this shit about ultera came and we are being forced to convert. It isnt wise to continue pay for the very rot service theyre giving us.
Best thing to do is not to support/”downgrade” to ultera bro, its a friggin’ scam. If you have no other choice aside from PLDT, get their dsl services instead of ultera. All it will give you is stress lol.
That’s IF you havent downgraded yet. If you’re on ultera already like the rest of us, well, we’re shit out of luck.
pwede pa babng umatras kse katatawag lang nila sa amin ngyon gabi.”canopy subscriber-baguio city”
ive read that someone was able to cut their ultera crap, they went to pldt and worked out things in a legal way
How did he/she do it? I’m planning to attempt to downgrade it back to WiMax
Papano po? sana wala ng pre-termination fee kasi wla rin kwenta serbisyo nila
i dont want to continue this utlera acct!! its limiting our internet browsing!
this is sooooo STUPID!!!!!
Got a call from PLDT that they will upgrade my WIMAX to ULTERA a week ago. 3 days ago it got installed. NOW.. BS internet service!! And I thought my WIMAX then were crappy. This is worse. Been calling their csr, and all they would say is “pasenxa na po” and that the connection will reset by 4am everyday. TOTAL BS!
Same here! I got a call yesterday from PLDT’s subcontractor that they’re going to upgrade our smartbro canopy to ultera and they’re coming this afternoon. Curious, I searched about ultera and found this article. Now that I had read your comments, I don’t want to do the “upgrading” anymore. Then I remember them saying that smartbro canopy will phase out this year that is why they are upgrading every smartbro user in our area. Is it true? or they’re only saying that so we upgrade to ultera?
Hello! That’s exactly what the contractor told us when they called us for a so called upgrade. They say Wimax will be phased out. At first after the “upgrade”, my speed reached 3mbs compared to the 2mbps of wimax but after downloading just 1 700mb movie it sunk and cant even browse google.
Same sentiments here!! Ndi naman cnabi nung tumawag from PLDT na may capping! Eh di sana pinaputol ko na lng connection at humanap n lng ako ng ibang ISP… badtrip tlaga to.. nakakagalit! mas matino pa ang Smart Bro!
Anyone got their ULTERA plan terminated legally without paying their ridiculous pre-termination fee? Or any way? Share please.
Yan din sana balak ko ngayun, lahat sigoro ng subscriber nila pari-pariho tayo ng problema sa Ultera
tang inang home bro ultera ang yabang pa high speed internet connection tapos 2 hours lan ubos na yung cap … boob ng gumawa nito
nag apply nga ako ng 5mbps para lang lumakas tas ngayon sobrang bagal buti pang butiki mas mabilis pa lumiksi..
Just need to vent/rant:
Napakabulok talaga ng customer service nila ugh. Tatawag ako irereport ko problema, sige daw ieendorse daw nila sa support group. The next day tatawag ulit ako ang isasagot sakin ibang problema at ibang feedback ng support group . Nakakaubos ng pasensya laging ganun pag tatawag ako sa kanila, d ko mapigilan magmura lol.
Facebook page ng pldt home puro reklamo din, parang mga robot pa kung sumagot ung admin nung page. Customer support nila sa email, bulok din paulit ulit lang din sagot nila na nareach na daw ung daily download cap kaya mabagal, e hindi naman yun yung problema ko.
Wala naman ako magawa dito, kakapirma lang ng bagong contract nung inupgrade(downgrade more likely) nila smart canopy ko to this ultera crap. Nakakatempt wag na bayaran, magsawa na lang sila magpadala ng sulat or tumawag sakin about my bill. Mas mabuti pa ata kumuha ng ibang ISP kesa mastress sa pldt
Just finished calling them a few minutes ago. Matindi ang sagot sakin ni supervisor: “PLDT has the right to change their services without notices” yun daw nakalagay sa kontrata. That might be true, pero parang sinabi nila sa customer nila na F U kayo wala kayo magagawa.
Well F U din cla, d ko na talaga sila babayaran
wag na natin tong bayaran, .
pano naman po ung charges natin kc kontrata un dba . nagsisi dn ako sa services nila ang pangit…pano if mag file sila ng case sa atin kc dni nagbabayad lock in 3yrs to dba? ano po ba magandang gawin? hays gusto ko ipa terminate tong ultera na hinayupak nato pa txt naman po 09127166232
stupid pldt or mostly called pldc for gaming!! CANOPY IS WAY MORE STABLE AND FAST THAN THIS FUCKSHIT BITCHASS FAGGOT HOMBRO ULTERA
stupid pldt or mostly called pldc for gaming!! CANOPY IS WAY MORE STABLE AND FAST THAN THIS SHIT
this ultera upgrade is the worst! the cap sucks plus it constantly interrupts the service, which is really inconvenient especially while playing online games OR loading videos. so much for ULTRAFAST.
ok lang ba sir ultera for gaming like dota 2?
Ok sana ang ultera sa gaming. Kahit nareach ko na ang daily limit ko at bumagsak na sa around 0.2 mbps ang dl speed ko, ok pa rin sa gaming. ang problema sa experience ko, madalas bumibitaw yung ultera, parang automatic nagrerestart yung modem nila.
Advice ko sayo bro avoid ultera like the plague.
Buti n lng hndi ako ngpalit. Ilang beses nla ako tnwagan but i say No. Mas bumilis ngaun ang smartbro, mdami kz lumipat sa ultera
hindi na rin ako mag papalit haha kakatawag lang ng smart sa akin yun nga tinatanong yung sa ultera,, pinupull out daw, papalitan ultera,,may modem at lanline yata,, tapos 1299 ang monthly yata ganun,, sabi ko pag iisipan ko,, di kaya ang P1299 😀 hanggang 999 lng ako,,, mabilis nmn ang smart bro,,
Pinagsisisihan ko ang pag uupgrade mula sa smart bro pa ultera. Date i can download 10gb of files in less than 10 hours ngaun after 1gig d na ako makadownload. I will disconnect na from PLDT.magnanakaw
but yung sa amin ay 1.2k yung binabayaran namin hindi pa upgraded homeBro ultera gamit namin … na la talagang kwenta pang stone age na internet.. sana hindi nlng kami nag subscribe neto.. eh kupal yung agent nila eh kung pabida 3Mbps daw.. eh na uto kami may cap limit pala.. sinubukan namin ipa tang.gal kaso pabida rin sila ang mahal nang bayad.. .. sana yung mga walang utak na Agent nila mag sabi nang tutuo hindi puro pabida sa kanilang 3Mbps na ang mahal nang bayad pa.. araw2 nlng kami tumatawag sa CS nila para ma reset yung connection..
Since you probably know things, you shouldn’t have subscribed to this phony service in the first place. When I heard about this offer along with the pricing, even before the reviews were written, I called it bs. I researched carefully and I wasn’t wrong. You cannot fully enjoy this service. There’s no point in subscribing any of those ‘ultera’ plans when they will only offer a very ridiculous low amount of data allowance.
Noon ako, y nasa smart bro nakakapagdownload ako at nang lumipat ako sa ultera hindi na bad triptalaga##%($?&
Buti nalang nabasa ko to, bago ko nag decide, They got an option naman na pwedeng ndi mo sya kunin, mag ssign ka lang ng waiver na ganto ganyan, pero ang cons. bigla nalang mawwala ung supportn ila sa canophy or wimax.
Yong net namin dati okay pa nakakanood pa ng anime nakakadl pa ng anime ngayon niupgrade na sa ultera kasi daw mabilis . Mabilis nga pag di pa nareach yong cap pero pag na reach na nasa 0.16mbps nalang hirap na hirap pa iload facebook >_<
Just got a forced upgrade to ultera from canopy today, at fist sobrang naenjoy ko talaga kasi i tried checking my speedrate using speedtest tapos ung result nasatisfied naman ako. Then i tried to download a 1000mb movie which umabot ng 350kbps ung download speed but approximately after reaching 400 mb bigla na lng pababa ng pababa ung download speed upto 10 kbps. Hindi lng man kami na informed na capped pala ang ultera 3mbps nila the contractors just said na superfast daw itong plan na ito and no need to worry. PLDT service is a BS. Grabe bilib ako sa dictionary nila ang upgrade naging downgrade. I totally want to revert back from canopy.
guys let us report this to the ntc so that we can remove there limit , we are the onkly country that has limit and slow internet connection in asia
WTH!!!
WTH!!!
why the heck would you go for a 10 Mpbs plan if the speed will drop at 2.3GB. But then again, it means you can a download a 2.3GB file very fast, once a day. XD
Do take note that they have the free will to change their policy without prior notice. Like how they change the 1gb cap to 2.3gb without informing their subscribers.
why the heck would you go for a 10 Mpbs plan if the speed will drop at 2.3GB. But then again, it means you can a download a 2.3GB file very fast, once a day. XD
Do take note that they have the free will to change their policy without prior notice. Like how they change the 1gb cap to 2.3gb without informing their subscribers.
My imminent-forced-upgrade-fearing ass feels the same way
My imminent-forced-upgrade-fearing ass feels the same way
Windows Update Alone will get you from 4 to 6 gb. Tera online is around 30+gb. Not ideal for home use.
Never! Unli is the way, the truth and the life!… Teka
Still not worth it. Basic DSL still the way to go.
Still not worth it. Basic DSL still the way to go.
my daily download average is around 10GB lol
Hell no!
hindi pwd skn yan lalo ma steam yng source of games ko
nag capped sila para hindi magamit sa internet cafe. :3
Wala ba silang 30 day money back guarantee? Just got it installed yesterday, nakaka pag sisi. Parang naka Dial-up ako. >_< I switched from DSL to uLTEra. Nakaka iyak ung speed after the daily usage cap. Sayang 1,500 initial install fee. Can I again or convert/upgrade to DSL right away if I call them? I know need ata bayaran ung 36 months lock in period thing.
Wala ba silang 30 day money back guarantee? Just got it installed yesterday, nakaka pag sisi. Parang naka Dial-up ako. >_< I switched from DSL to uLTEra. Nakaka iyak ung speed after the daily usage cap. Sayang 1,500 initial install fee. Can I convert/upgrade to DSL right away if I call them? I know need bayaran ung 36 months lock in period thing to DC the service.
Try calling them about it and tell us what happens. Yan din po kasi plan ko if oofferan nila ako mag-upgrade to Ultera, if pwede DSL na lang ipalit nila sa service.
Very disappointing talaga ang pldt ultera! Fuck up din ang services nila.. ilang based na ako nagcomplain sa costumer service pero wala pa din nagpupunta para mag check ng unit… first day pa lang naikabit nakita ko na agad very slow talo pa ng data ng talk and text.. share naten sa public para wala na iba mag pldt ultera..
Di ko gets… usually sa steam Download speed indicated is 190kbps sa SMART dati… nung nag ULTERA AKO KAHAPON 400KBPS… pero tuwing 2am or 3am nagiging like 20kbps xD wtf… ewan ko bakit to. pero nung smart pa ako ang throttle paminsan langkahit 190kbps tuloy tuloy ito deloko 20kbps
Kase may daily usage lang na pwede ka gamitin pag na consume mo na magiging slow net mo.
kailangan ko mag transfer… hinde to pwede kalokohan ito
Very disappointing talaga ang pldt ultera! Fuck up din ang services nila.. ilang based na ako nagcomplain sa costumer service pero wala pa din nagpupunta para mag check ng unit… first day pa lang naikabit nakita ko na agad very slow talo pa ng data ng talk and text.. share naten sa public para wala na iba mag pldt ultera……….
Anyone here other than me experiencing constant captchas on websites? It’s getting annoying. I assume it’s because the IP addresses have been blacklisted.
Same here. Reported this to PLDT and they are clueless as usual. So damn annoying and using a VPN is the only solution to this.
Y’know, I’m not even surprised. PLDT keeps fucking up everytime. They’re like the EA of ISPs, only even worse. I was okay with the Canopy plan with just a constant speed of 1.6mbps, but now with this thing, I can enjoy high speeds… for only one hour a day. After that, I can barely run a Youtube video on 240p, let alone 320p. I can’t even see shit because it’s so blurry. I’m a heavy downloader, and I have a lot of games on Steam that get regularly updated. I literally have to wait about an hour for it to finish downloading the update and then I can play. I’d say I’m disappointed, but I don’t hold high expectations for PLDT.
This is a sick fucking JOKE!
We currently have ultera basic. It’s okay I guess until you decide you want to download a movie or something because once it hits the cap it really slows down. I don’t understand why they even have to put a cap on it when customers are paying a lot already for the service. Comcast blast internet package is under $30 for speeds minimum of 25mbps with no capping. That’s in the US. But here, the speeds don’t even reach their advertised speeds but they still have a cap? What treachery is this?
GOOD NEWS! PLDT reverted their fup policy and now it’s back to its former policy which is 30% of your original speed.
Saw this just now on their page, “Activation fee: monthly device fee within 36 month lock-in period for all Ultera Plans, charged on 1st-36th bill. device will be subscriber owned. Speed may drop to 30% of the original speed once you exceed the recommended usage per month. Minimum speeds of 256 kbps at 85% reliability where wireless broadband is available. Add-on content for purchase via myHome portal: pldthome.com/account. Available in selected areas only.”
Doubtful about that. That’s the same bait they used to entice people to switch to Ultera before.
As of yesterday (or past midnight earlier) I reached my cap and still at 256kbps.
I don’t trust pldt anymore. That’s a scam.
I have 3mbps speed now upon reaching my capping. =))
Are Ultera Basic?
Hi! any of you guys here have this PSN login issues on their Ultera? Been having it for 3 weeks now. Clearly its an ISP problem bec. when i used my phones 3g(globe) i can login to PSN. Also tested the public ip over network-tools.com and it resulted to being blocked due to spamming. Which has a relation why we’re getting those captcha because IP add trust issues.
I HAVEN’T EXPERIENCED ANY OF THOSE CAPTCHAS AFTER SETTING MY IP ADDRESS TO STATIC.
thanks! i’ll try changing to static and see if it will work. only issue that i see is if the ip you’re assign on got taken by other user bec ultera is dynamic u need to change the ip again; unless you dont restart your router it wont give you a new ip.
I can’t access PSN on my Smart LTE connection also.
too bad, we’re all victims of this crappy internet. though i did a workaround, i installed a hotspotshield on my laptop, then made my laptop as a wifi AP then i connect my PS4 via wifi thru the ssid i made on my laptop. downside there is it will make it a bit slow but you can still play the games online.
i have the same problems til now 🙁 have you solved it?
Problem still exist! it’s the ISP’s fault! still using my workaround just to login to psn.
Yeah same here. I’m having PSN login issues for about 4 days now. I have another internet subscription with Sun Broadband, and I can login to PSN just fine. Though I can’t play through Sun because of data cap and very slow speed. I called Smart’s customer service, and they said they’re still working on it.
ultera plan is bull shift. last month an installer called me and said thay they have to upgrade my wimax to ultera plan without cost. He did not told me that it has capping and revert to 256 kbps or slower. Sinungaling talaga sila pati installer nial. bulok na serbisyo sa isang bulok, mabagal, makupad at mga hinayupak na customer services nila. naka advance pa ako ng isang buwan sa dati kong wimax at hindi ko na babayaran. pati toll free services nila palpak at pare parehas lang sinasabi na wala naman binibigay na solusyon. may naka usap ako at ang sabi magpunta nalang ako sa pldt office dito at mag “migrate” nalang sa pldt dsl fiber para mai waved termination fee. mas stable at constant ang speed daw ng dsl fiber. Puntahan ko palang at alamin pero definitely I am done with this crappy bull shit ultera plan.
im using two internet connection sa bahay my globe can reach 250kBps download speed, sa huawei modem (not 3g), while sa ultera its only 70kBps ang download speed, diba ang ultera ang new technology?
pano paterminate legally?walng kwenta pldt..scam
taragis na PLDT ultera re,kamahal mahal ng bayad ni facebook hirap magload #1 pang nalalaman hayup na yan.
Hmm..nagpaparamdam ndin samin ang PLDT na mag palit to ULTERA kc may natatanggap akong miscalls from them and fortunately nagkaka taon na hindi Ko nasasagot ung tawag nila..sure nmn ako na di un dahil sa bills kc we always pay in advance bgo mag due..canopy padin gamit nmin for more than 8 yrs stable nmn khit papano kya buti nlang nbasa ko to kc nung nag migrate ang smartbro sa PLDT nalaman ko na may ULTERA clang mbilis ang internet speed nagtry ako before na magpalit to ULTERA pro sabi nila ndi pdaw available sa lugar nmin ung ULTERA kya cge wag nlang muna!.pro ayan nanga lumalbas na ang itim na budhi ni ULTERA kya naku buti nlang nbasa ko to…di muna Ko mgpapalit hanggang sa mabalitaan Ko na ang mgandang balita tungkol sa ULTERA…sainyo nlang ako mkiki balita guys pag mganda na service ng ULTERA kesa sa lintek na CSR na yan..love u all!:) hehe
bukas magpakabit sana ako ng ultera basic. I am presently using my globe wifi router plan 999 capped at 3g per month. kaso bahagya ng maglod ang calls…nakita ko kasi yung ultera sa mall 1gb per day ang capped sa utera basic. I am online worker reviewing calls at humanatics pwede kaya sa akin ang plan nila. please comment before I can make a decision. thanks
walang kwenta ultera. kaya dpat ipaputol na, kailangan Ireklamo natin to guys, nananakot pa cla na kailngan bayaran muna ung 36 months. ano to lokohan papaputol mo na nga magbabayad ka pa ng 3 taon mga bugok ba cla.
Talaga bang 300 mb allocation lang sa ultera per day? pwede ata itong i-uncapped using change mac address?
gumagana pa ba yun?
This Ultera sucks nung isang araw lng kami nag-papalit from Smart Bro to Ultera ok na ok pa ung Smart Bro namin kahit 200kbps tuloy tuloy pero nung nagUltera kami umaabot sa peak na 3mbps minsan nga lumalagpas pa eh pero after an hour of using youtube and downloading a patch in my games biglang nagiging Turtle Net na from 3mbps nagiging 20kbps Anung kagaguhan tong ginawa ng Smart tpos papalitan DAW LAHAT NG LUMA CANOPY NG GANUN this is BULLSHIT
Okay pa nga yung SmartBro Canopy dati. Di ko man alam na papalitan ng Ultera yung sa amin dahil busy sa work. yung tatay ko lang ang nakatransact nila. So ayun 1st day pa lang, wala ng sign of upgrade. Di man nga nagloload ang facebook. nakailang tawag kami, sabi nila check daw nila within 24hrs. Tapos same old story hanggang ngayon. Is there any way para pa terminate itong connection legally? Kakainis talaga..
bwesit na ultera yan ka upgrade l;ang nagyun from canopy to ultera shit napakabagal badtrip
Bwesit tong ULTERA nato. mag 4 weeks na ako na di makakonek ng maayos sa PSN! Costumer Service then Bulok! Sinabihan pa naman ako na di lang ako nakakakaranas. Do yo umean magpasensya ako??? BS! Ayusin nila serbisyo nila! Bwesit kasi inupgrade nila Smartbor ko na wala ako sa bahay. Bwesit na F U P yan! pati pabago bagong policy nila without public notice!!! Bwesit!
try nyo nga mag VPN kung bibilis? I have a friend na naka LTE plan sa phone. Globe sya actually. Download speed nya sa torrent using his phone is mabagal lang. Pinatry ko sa kanya mag VPN. I gave him my premium account sa hotspot shield. Bumilis yung speed nya! Comment na lang kayo kung bumilis using VPN.
Changing the smart canopy into Ultera was BS. Pinalitan nila ung connection with sweet words na mas mabilis. Now you can’t even enjoy watching on youtube kasi and bilis ng consume sa plan. This is the most BS thing that PLDT did. It’s not worth what you’re paying for. Sa lhat ng ngplalano, wag na. Mabuwibuwisit lng kayo sa plan n to.
Let’s file a complaint against them to NTC! I did already! Let’s unite to bring ULTERA DOWN!!! Link here:
grabe talaga ang ultera nato bago lang ako nagpalagay ng connection almost 1 month alas nuebe palang ng umaga ubos na agad ang daily allowance ko,facebook nga lang di na magload,ang kahirapan pa nito sila lang daw nakakakita ang ma consume natin saka speed ko di ako comportable,mag upgrade ako di ako payagan.
syang lang binabayad ko sa plan na ito,akalain muh wala akung contrack copy sa plan na ito,saka sabi ng operator lagi na monitor pag reset daw,lang ya lagi nalang.
It’s really stupid if you ask me. They say it’s the fastest ISP for gamers. Bullcrap. I’m a DOTA 2 player and every time I play, I get lag peaks. My ping goes up to 1k and stops my game. Cmon PLDC, can’t you be honest for the sake of your reputation? Psh.
I share exact sentiment. After few minutes of surfing the net and a little bit of youtube, the 3mbps became no mbps. And when I called *1888, thet said I already reach the daily volume allowance of 300mb. After several complaints, they said they upgraded my daily allowance to 1GB. But still the connection is crap. And just recently, a techical support named YVES SIGEÑO told me that they cannot do anything about it. This home bro ultera sh*t.
Isa lang ang paraan jan! wag nyo na bayaran ultera nyo!!! sayang pera nyo!!
I had unlimitted Mybro wimax before with 1 mpbs speed but it was very reliable!! I can stream videos, download movies and the like. after ko matapos yung 2 year contract ko tinawagan ako ng pldt for an “upgrade” kuno sa ultera… unang banat nila i-a-ugrade daw yung speed at free and installation at ang device pero NEVER ni binaggit na may capping at 256kpbs lang ang speed after capping!!!!! ever since ininstall nila yung device nung febuary 2015, hindi ko na binayaran yung ultera ko and now they’re texting me and threatening me that they will send me to their legal department!! what the hell?!! baka ako pa magdemanda at bayaran nila sa perwisyo na ginawa nila!! saka walang akong contrata na pinirmahan!!
kaya kung ako senyo wag nyo na bayaran para pag dumami tayong subscribers nila na hindi nagbabayad at marerealize nila itong bulok na systema na ginawa nila! sana din mabasa ‘to ng pldt!! at bigyan tayo ng option na bumalik sa dating service.. aanhin natin LTE speed na ‘to kung limitted naman ang access?!!
so it’s updated now. currently subcribed to ultera basic. why im still getting .3GB or ~300mb allocation per day???
I thot kami lang may problema sa ultera na to. I saw a complain sa facebook last month i guess, i just ignored it kc bka mahina lang yung araw na yun. But my mom keeps on complaining why the connection is very slow, esp when my little sister is watching some vids in youtube. If only nakita namin to dati, d na kami lipat sa ultera. Their connection really sucks!
May kinalaman ba c pinoy dito? Hehe
wala na bang magandang gagawin ang ultera kundi maging sobrang bagal eto na yata ang pinaka basura na nakuha naming internet
It depends sir on your location..
Wtf? really ito yung mga rate ng tao sa ultera kaka palit lang namin ngayon shit… prang 2-5 comments na nabasa ko nag sisi na aq
OMFG. Pareho lang tayo kami nung isang araw lang. Sabi upgrade daw, mas mabilis daw. Pagkaintall nila ok naman sa speedtest at testmynet. Ang kaso nung mga bandang gabi na ayun na. Nagtataka na ko bakit parang sobrang bagal. Pucha may data cap pala! Ni hindi man lang nila kami ininform. At hindi ko din naman alam kasi yung ermats ko ang tinawagan. Wala din naman atang sinabi. Sa totoo lang mas maganda pa yung lumang smartbro na canopy lang e. 1gig+ na DL ko nun mga 3hrs+ lang tinatagal. Kayang kayang tyagain hintayin. Ngayon pucha isang araw. Naalala ko ganto kabilis net dati mga mid to late 2000. Downgrade naman ginawa nila satin eh. Hindi upgrade. Ang bullshit pala netong homebro ultera. Sana pala di na lang muna ko pumayag i “upgrade”. Nagsisisi tuloy ako tangina. Ilang eps lang ng anime mapanood ko wala na. Sobrang bagal na.
sana pla myDSL plan 999 na lng ako, nagulat dn ako 1gb cap? ano ito? kulangot lng size ng file ang pde ko ma DL per day? ano ba akala ng pldt lumiliit ang files kada decade? f*ck mas gusto ko pa yung canopy 50gb per month hindi yung ganito 1gb per day ano mapapala ko sa 1gb
@TS – pwede pa po bang lumipat kpag ganito?
there is a big disadvantage of Ultera –limit of usage/day.
may magagawa paba tau tungkol dito, pwd ba kasuhan ang smart dahil sa UNFAIR USAGE POLICIES nila, high blood na ko sa force upgrading ng smart sa canopy ko, P.I sila
ok lang sana yung ultera kaso tang ina yung “CAP” nila manuod ka lng ng youtube for 1hr ex: LOL LCS nsa 300+mb ang kinakain + yung iba pang gumagamit
SCAM ito ULTERA na ito. Mas ok pa tlga un SmartBro dati ndi ko na babayaran ito plan namin.
PNALITAN NILA ANG CANOPY KO TAPOS PNALITAN NG HAUP NA ULTERA YAN . walang KWENTA limited lang usage 300 mb per day WTF ! wala man lang sinabi ung mangagawa na ganito pala to kaganda ganda na nung canopy ko . na smart bro na SCAM TAYO MGA PRE d 2loy tayo makapag laro ng matagal DAFAQ tlga ! bwisit papa terminate ko na lang eto . walang kwenta package . Anu ba aus ngaun lipatan na Net ? auko na sa ultera na to .
Eastern communications kung nagooperate cla sa area niyo.
Mga mam/sir meron bang may alam sa inyo kung pano remove data cap netong uLTEra? May nakita akong post kaso luma na e. Di na ata gumagana sa latest na homebro ultera. Baka meron may alam sa inyo? Pwede nyo ba ishare? Wala talagang magagawa e. Tnry namin kausapin yung sa pinakamalapit na pldt dito samin. Hindi pala pwedeng i-upgrade to. Basic lang yung plan namin e. Hindi naman kasi sinabi nung nag-offer mag-“upgrade” na pwede pala or meron palang pag-pipilian na plan. Sobrang kulang yung info nung tumawag sa mother ko. Hindi ko din alam kasi hindi naman ako yung nakausap nila. Sobrang SCAM ng pldt to putangina. Telemarketing nila makapagsubscibe lang ng customer ginagago nila. Nakakainis talaga to pucha 3yrs lock-in. Ano kaya magandang gawin dito?
maam/sir pa txt naman po ano dapat gawin d2 pano magpa terminate ang pangit talaga ng services nila bagal pa ng net… pa txt naman po 🙁 kung naka pag terminate na kau sa services nila 🙁
mayroon na bang nakapag terminate ng plan sa Ultera? ang sabi sa akin ng CSR nila wala naman daw babayaran basta sabihin lang yung reason kung bakit ipapa terminate ung plan. kakabwisit kasi ung pinalit nila sa canopy ko eh, ang ayos ayos ng net connection namin sa canopy at wala naman ako reklamo sa canopy, sasabihin pa ng CSR nila mas mabilis daw ang ultera, sa una oo pero sa huli sobrang bagal na kahit mag search ka lang sa google pahirapan pa. kawawa tuloy ung mga students namin, napupuyat sa paggawa ng assingnment gawa ng mabagal na connection ng net dahil sa ULTERA>
Hehe, nung tumawag sila sa kin about upgrading my canopy last jan. inusisa ko talaga lhat pati ung capping nila etc. .5 gb pa nga ang sakin per day haha kalokohan tong plan na to ok na ko sa canopy kahit d kasing bilis, at least d nmn ako nakacap sa isang araw lng 😀
pwede pa bang i aatras to?
Can I upgrade my 3mbps connection to 10mbps?
Kelan po mag rerestart yung connection pag na-FUP?
Can you offer to give it back my Direct Plan from SMARTBRO 999/mos.
but, WiFi will stay on Line?
Ultera the most useless INTERNET system I have ever had. Most days it drops to .15 mbs after about 20 0r 30 minutes of use. Asked PLDT to remove as it has now stopped working completely. Big con, never touch Ultera!
Just spoke to Ultera helpline asked why the system is on and off for the past 2 weeks and never resets at 4am. The guy said we are upgrading the system in the next 24 hours. I told him does it take 2 weeks to upgrade the system just got the robotic reply of ‘is there anything else I can help you with, I have a record of 16 calls to PLDT helpline since installation 3 months ago, you get the same robotic response but NO action to resolve this totally useless system.I’m getting it removed as soon as possible and will be asking for a full refund for the total inconvenience caused by this pathetic excuse for a INTERNET provider!
I’d rather stay on my 2mbps (uncapped) plan than upgrade to a far worse option like Ultera.
What kind of fucking internet is this huh, i was writing my thesis then my fucking internet just stop working. This is the worst fucking internet service ive ever experienced, FUCK U PLDT your internet service is full of shit.
GIve me a fucking refund
wherever here in the Philippines, internet connection is very slow..Philippines is one of the slowest internet speed in the world and whatever plan they offer..there are still disadvantages.
PLDT plans and offers are complicated. What is our internet dream (the ideal speed and monthly payment) ?
1) 10 mbps with WIFI (no limit of capacity and pay only P500) 2) if we want to add landline we’ll pay more -P 200. That’s the ideal budget and internet needs for the majority of people.
ANG BAGAL NG CONNECTION… TAPOS MAY LIMIT SA ISANG ARAW??? ANU TOH?
MAS OK PA UNG CANOPY NAMIN WANTO SAWA SA MEJO MABILIS NA INTERNET … NGAUN… WLA.. KAHIT MAGBUKS NG BROWSER MAGAANTAY KA NG SOBRANG TAGAL…
3 DAYS PA LANG KAMING UTERA USER!!!!!!
ANG PANGET NG SERVICE!!!!!!!!!
kakabit lang ngayon ng lintik kong ultera tawag kasi ng tawag sakin ang pldt sabi babagal daw ang homebro999 ko pag di ko pa shinift so i took the risk. Ngayon ilang minuto palang pagkayari ikabit sobrang bgal na .. Di nila sinabi na di na pala unlimite ang connection 30mins lang ung 5mbps nila.. Im so dissappointed… LECHENG PLDT ULTERA NA YAN. Lilipat nalang kami sa globe.
These new ultera plan is suck… I hate to say this but its true… I cant enjoy watching or even playing… Always saying that no responce for homebro.. 3mbps????oh my god… Its a lie
We really regret upgrading our smartbro canopy to this homebro ultera piece of (expletive). We are on a Ultera max at a promised speed of 5mbps and all we get is a very snailspeed of 30kbps! Wtf is this! I thought that once you consumed this garbage capping of 1.65gb/day, it will reduce to a minimum speed of 256kbps? I called this hopless hotline of *1888 and all the answer I got is to wait and wait for 24H, then another 24H and so on for the speed to reset with no solution to the problem.They cant event answer me why the heck we are receiving 30kbps instead of the minimum 256kbps. They even got the nerves to tell me we haved consumed our 1.65gb/day allowance when all day long we havent used our net because we are all at work! Worst customer service ever! 36 month lock in period? Another (expletive) garbage!
Ang sama nang connection lalo pinalakas ang hinang connection nila
I wrote NTC today on complaining PLDT HomeBro Ultera on what they are doing ripping people of their hard earned money , and giving all their subscribers stress and hard times on complaining along the way.
”
Dear NTC,
http://www.back2gaming.com/opinion-editorials/pldt-ultera-data-cap-short-time-speed/
As you can read on the link that i attached.
Pldt HomeBro Ultera has force many of its subscriber to convert from smartbro which has a lower internet speed but has no data cap to its new name to PLDT Homebro ultera that has higher internet speed but now has data cap.
All former SmartBro Subscriber was brainwashed to upgrade to a higher internet speed with no instalation fee and no cash out as they say on their advertisement banner. But all of us smartbro subscriber who switched to PLDT homebro Ultera was doomed!!!!
Because as you can see in the link i attached.
HomeBro Ultera changed their policy on their internet usage for subscribers. from almost no limit internet a month to a Horrible internet package of 30gig data a month,without even explaining to its subscriber its going to happen and we are locked to a 36 months subscription period.
This move by their company is nothing but a greedy and a example of false and misleading explanation of products and services. which i think is a human violation and is punishable by law.
I hope NTC would do something about this. Many people are suffering for paying more for less. People here in the philippines are being treated like this by giant companies because they know they can get away with this.
I just hope you can do something about this and give them want they deserve.
Thank you!
“
I asked one of their technicians regarding the speed differences the other day. He said that the download speed your browser shows is actually in kilobytes per second, but the plans they tell you are listed in kilobits per second.
1 kilobyte = 8 kilobits, and so your download speed is actually 32 kilobytes per second, which is very bad when you have some people downloading at 1 megabyte per second.
(Note: some people like me complain that inspite of their minimum 256 kbps internet, I’m getting only 30 kBps. I have the misconception that b= B)
misleading, clever advertising by this company! Big turn off!
potah naman 1 week na aq d makapasok sa psn pota naman2ng ultera na 2
Mabuti na lang at nabasa ko itong mga posts. For info, naka Smart Bro canopy kami since 2005 with a monthly bill of Php 782.41. HINDI ko alam ang speed nitong canopy at wala naman sinabing Data Capping that time na nag-apply kami. Sa 10 years namin na gamit ito satisfied kami na kahit apat pa kami na sabay gumagamit ng internet(with a router) mabilis pa rin ito.
Kamakailan dalawang beses na meron tumawag sa amin na taga PLDT para i-renew ang contract daw namin dahil “expired na” at i-upgrade daw kami sa Php 999/month. Hanggang ngayon hindi ko pa binibitawan itong set-up ko. Hintayin ko na lang siguro na mawala ang “service” nila bago ako lumipat sa ibang internet plans.
i’m using smartbro share it and thought this is already obsolete and better of changing this to ultera but luckily i read those tons of complains about ultera; it is really a wit move to know the reviews of whatever new products being launched; i guess i will still stick to my smartbro share it! thanks for reviews guys!
Same here. We have the Ultera Pro Plan and It is 10 Mbps pero parang data lang, nakakayamot ang service nila. Much better ang internet speed ng globe pero laging may outage at may problema daw sa cabinet. Pambihira mabuti pang sa bundok nalang ako tumira!!!
Dear PLDT Homebro UlteRA users.
I need your help before i got an on-site visit from technical crew from PLDT.
Tell me what happen when you visit this site: http://whatismyipaddress.com/
If you refresh this page about every 2 minutes do your IPv4 Address change or stay the same ?
It changes here in the interval from 121.54.44.88 to 121.54.44.95 every 2-3 minutes i refresh the page.
I dont find that correct. Should stay the same until i off/on the modem or maybe every 24 hour. Not every 2-3 minutes.
It is important to find out if the IP change every 2-3 minutes for all of us or only here at my place.
In advance thank you for your help testing.
globe dsl 3mbs is good for gaming i only got 130-140 ping in dota2 highest is 210 and still playable even when the datacap kicks in the ping is still okay but the dl speed sucks and your’e unlucky enough if dota2 got some big update
PLDT ultera is worst…same as smart canopy before.
Na force migrate ung subscription ko, from smart bro canopy to pldt ultera, tumaas download speed ko kaso ung connection intermittent, tapos alang port forwarding ung modem nila di nako makapag online games sa vita at ps.. momonitor ko ung connection for a week sana umayos to 🙁
ULTERA SUCKS -.-
PLDT… PUTANG INA NYUUU… SARAP NYUNG HAMPASIN NG CANOPY..
Buti nalang nakita ko to, I will never ugrade to ultera plan kung may tatawag man sakin. More like downgrade pa, kasi capping is 1gb/day?? grabe naman yan. Buti sana kung light internet user eh. BS talaga ang service. Even smartbro canopy. 1mbps ang internet ko pero ang DL speed ko 40kpbs lang. Even 240p videos sa youtube nagbubuffer parin. Wala man lang disenteng ISP dito sa pinas. Tignan nalang natin ang telstra kung maganda ba.
Is it true that they are no longer doing the “Daily Reset” thingy? Instead they are going to cut off your internet once you’ve reached the data cap limit? What the fuck!
NEXT ISIS TARGET————————> PLDT ayos!!!!!!
i am having 50% packet loss in dota2 .all speedtest ping test are just fine like 100%
SINCE APEC STARTED HERE IN PHILIPPINES MY PLDT ULTERA STARTS LAGGING . MY SPEEDTEST ,PINGTEST ETC… ARE JUST FINE LIKE 100% BUT I AM HAVING 50% PACKET LOSS IN DOTA2 . PLEASE FIX ASAP.
in dota 2 SEA server ver lag 50% packetloss and now 200+ ping WTFF!!!
pldt home ultera npaka kupad hindi ko na babayaran ito wala naman ako cinabi na palitan smart canopy ko pinalitan nyo alangan na magbayad ako ng hndi maganda serbisyo nyo
PLDT HOME ULTERA Sa una lang mabilis,ilang saglit lng sobra na ung bagal….grabe naman sayang lang ung binabayad
Before January 22, the Smart Bro technicians came saying they had to upgrade to pldt and they added a wifi we don’t use as we have our own. Then our service began to stop and we called *1888 and two men came. One man said we had a broken cable and I told him we did not. Then I showed him the pin to their tower which was not responding and he keyed in some blanks and backspaced. Having been a computer analyst for over 20 years for a major US railroad I new DOS is a level just above machine language, which I can write. There are no options as he said 25-15 at the end of the ping message that did not show the characters….another lie.. Then they went up the tower and said the slide switch had come loose, but we had intermittent service twice for a few hour on the two previous days, which means their visit was under false pretenses, everything they said was a lie, but when I had to take a shower because i just got back from shopping. they put in the f utlra card, which actually they had already began the process before January 22nd, telling me Smart Bro was no longer available. I think I have no faith in anything they say. They have proven to me as a computer analyst they were lying three time, having entered my property under false pretenses and the service had been cut off from outside my home by Smart Bro.Actually I had to sign the paper because I feared for our safety knowing a Globe custimer called in and they send people and murdered them. They also told us the rate would be p999 a month which I had paid, and not I get a bill for nearly p2900. Is this not fraud by Smart Bro and PLDT?
tang n@ talaga ito ULTERA. klasing internet ito. babayad tayu montly. tapos hindi halos gumagana ang speedtest. sa sobrang bagal ng internet connection. if naka pag speedtest man ako. result. ay 0.31 mbps. grabi….Pati ba naman internet connection pinag dadamot. eh nag bayad naman tayu maayos. Mamatay na sana itong sa taga PLDT home bro ultera, pakyu kayu,. buaay kayu. shame on you Home bro ultera. go to hell.
tang ina mo home bro ultera 1299 speed nyo subran bagal meron pa kayong customer service atat2 nga papabayarin kami on time … kaso yong connection walang kwenta loading picture. video … d makaka satisfy ,, at my data cap…..paano ba gaganahan yong customer nyo mag bayad if ganyan nyo binibigay nyo nga servisyo …..
Super Bilis nga Pati data magic dn nauubos i discontinued mine for only just a month. Hocus pocus on data volume usage after not using it for a day still anlaki padin ng usage! khit na ng minimal ako ng gmit result still over charge on usage! mas ok pa prepaid
dahil sa internet na to hindi ako makapag download.., gawa nang data cap.,
ang mas masama pa.., kahit hindi ako magdownload., nauubos pa rin data.,
bat kasi hindi nlng ginawang unlimited tulad nang dati.,
bawal na ba magdownload s panahon nto ngyn?., at kelangan pa nila lagyan nang data cap.,
Guys I’m planning to avail an ultera can u gave me an feedback if it is OK tnx…..
Location: pangasinan
GUD DAY INFO LANG POH OK NAMAN YUNG INTERNET NG ULTERA . ASK KO LANG POH KUNG PWEDE IPA DATA CAP YUNG PLAN KO 999 5MBPS SAKA KUNG PWEDE I UPGRADE TO 10MBPS WITH DATA CAP . TEST KO LANG POH KUNG MAGAGAMIT KO YUNG INTERNET KO IN 30DAYS . BILIS POH KC MAUBOS .ALMOST 2WEEK LANG KC INAABOT. NG 50G. THANKS…
wtf angbagal n nga ng internet nilagyan pa ng capping!! fk u pldt isama na rin ang globe….10gb 3hrs k lang yn ubos na dapat taggalin nyang capping n yan mahiya nmn kyo mga ulol… compare s ibang bansa mas mura na angbilis pa no cupping pa…EH dito s pinas mapapamura ka s bagal…putik dapat pansinin di ito ng gobyerno natin…pagpasok sna cla ng mga foreign telecom d2 s pinas para my mga kakompitensya to gago globe at pldc xit n to…at bumagsak ang kompanya nila…..
fck you pldt company
Ganyan po ba ka worst ang serbisyo nila? Ultera user dn ako e. Kala ko ayos na kasi nung binasa ko mga comments sa taas, ang date non ay 2015 pa. Kala ko pag binasa ko comments sa 2016 ay maganda na. Ibig sabihin na scam din ako -_-. Sayang kung maga ko nalaman
Images are not up to date please refer to their site http://pldthome.com/ultera now!
Please use your data wisely guys; please install software that can monitor your bandwidth, who are/is using your wifi? how long this user(s) connected to your wifi? and what are their activity if you know this your monthly data allocation cannot reach you limit or that data cappings.
kick all unknown user that are connected to your network. How? Ask, read and search. Example software that can monitor you data try this https://www.glasswire.com/.