ASUS Philippines Extends GPU and Motherboard Warranty

ASUS Philippines is extending motherboards and graphics cards warrantty by 1-year for all motherboards purchased during January 1, 2024 to December 31, 2024. This promotion applies to all graphics cards and motherboards currently in-market and sold through authorized dealers within covered date.

The warranty applies only to products bought in the Philippines from authorized distributors so no, your Amazon, Singapore, Taiwan or anywhere-else-bought motherboard and graphics card is not covered. Based on n the timeframe of the promotion, this is not a permanent thing for now but if ASUS feels it helps make customers choose ASUS, then this trial should extend for another year.

That being said, ASUS has had extended warranty products before like the original TUF line which bears a 5-year warranty which does not exist anymore as the TUF Gaming brand only has 3. Industry-wise, motherboards tend to sit at the 2-3 year warranty range with top brands like ASUS, GIGABYTE and MSI all offering at least 3-year warranty coverage for their consumer motherboards. There are regional promotions like this one like GIGABYTE extending their US X670 motherboard warranties to 5 years but not globally.

For graphics cards, ZOTAC leads the pack with a 3+2 year warranty with the 2-year extension awarded after registration. Again, top tier brands have 3-years warranty coverage for all their graphics cards with midfield players dropping that to 2-years.

ASUS is also commiting a faster turnaround time for their motherboard and graphics card warranty with a 5-working day turnaround for repair.

As mentioned, this move is aimed to persuade buyers further by offering a longer warranty, both upholding the value as well as giving more peace of mind for those that want a long-tern investment given ASUS’ pricing position.

This promotion has already begun and is effective as of this writing.

ASUS Motherboard and Graphics Card 4-Year Warranty Extension Registration Mechanic

ASUS 4 Year Premium Warranty Program

1. Step 1: Purchase any ASUS motherboard or ASUS graphics card.
2. Step 2: Login to your ASUS account or register for an ASUS account.
3. Step 3: Complete the extension details and click submit.
4. Step 4: Done! You will receive a confirmation via email on extended warranty status within 30 days after registration.

Duration

Entire 2024 calendar year

DESIGNATED MODELS

ASUS motherboards and graphics cards

Special note: The ROG MAXIMUS Z790 HERO EVA-02 EDITION is automatically entitled to a 4-year warranty. No extension is offered for this motherboard. This stems from the typo error found on this motherboard which has now been fixed.

Full Terms & Conditions below:

1. The ASUS 4 Year Premium Warranty applies to all ASUS motherboard and graphics card models, including all its sub-brands and series.
2. The extended warranty is valid for purchases within the period of 1st Jan 2024 to 31st Dec 2024.
3. Once verified, the extended warranty shall commence from the purchase date and be applicable only for purchases made through authorized local physical and online resellers.
4. The customer shall not be eligible for the extended warranty until the product is registered online at https://ph.asus.click/warrantyextension within 30 days from the date of purchase and when customer receives a returned confirmation from ASUS email.
5. ASUS shall not be liable or responsible whatsoever for any failure of the customer to successfully register the product within the program period.
6. Any submission without and/or with an incomplete copy of the proof of purchase will not be accepted.
7. The extended warranty shall not cover the following indicative list of circumstances:
   • The Product is damaged due to transportation, fall, weather, extreme temperatures, shock, improper use, mishandling or negligence after the purchase of the product;
   • The Product is damaged as a result of but not limited to natural disasters (storm, fire, water, flood, and lightning), theft, burglary, malicious damage, and accidental external impact;
   • Any liability incurred as a result of a breakdown or defects directly caused by software installation and removal and computer virus or realignment of products will not be covered;
   • The Product is damaged as a result of connection to irregular voltage sources;
   • The Product is not purchased from ASUS’ authorized distributors and resellers in the Philippines;
   • The Product has been modified, alterations and/or willfully damaged in any way; and
   • The customer fails to provide the sales receipt or purchase invoice as a proof-of-purchase.
8. Kindly contact our customer service hotline at 180018882787 (for PLDT/Smart/Sun/Talk N’Text subscribers)/ +63-2-8539-3080 (Direct line) or refer to the Authorized Dealer where you purchase the Product for the warranty claim.
9. The ROG MAXIMUS Z790 HERO EVA-02 EDITION is automatically entitled to 4 years warranty. Hence, no registration is needed for an extended warranty.
10. ASUS decides on all matters relating to Extended Warranty including the decisions in determining the eligibility will be final, conclusive, and binding and no further correspondence or attempts to appeal, review or dispute such decisions will be entertained.
11. ASUS shall not be liable for any misinterpretation or misrepresentation of facts regarding the Extended Warranty published in any mass media, marketing, or advertising materials.
12. ASUS reserves the right to modify or cancel the Extended Warranty at any time; or change the Terms and Conditions for this Extended Warranty, anytime without prior notice.
13. For users who encounter issues with redemption, please kindly email [email protected] with the error screenshot for further clarification and the mail subject as ASUS 4-Year Premium Warranty.